Effective date: July 8, 2026 · Updated: September 9, 2026 · TradeFront LLC, Monroe, Connecticut
These Terms of Service ("Terms") govern your use of the tradefront.pro website and the communications programs described below, operated by TradeFront LLC ("TradeFront," "we," "us"). By using this website, submitting a form, or opting in to our communications, you agree to these Terms. TradeFront is a business-to-business service; this website and our services are not intended for consumers or anyone under 18.
TradeFront provides a managed customer-reactivation service for independent HVAC companies: we contact the customers a business has not served in twelve months or more, by email and by text message where those customers have agreed to texts, book them into the business's calendar, and bill the business a fixed fee per completed appointment. Businesses that hire us sign a separate written service agreement; that agreement — not this page — governs the paid service relationship. The website describes the service and lets prospective businesses contact us.
Program: TradeFront Ops & Lead Alerts. TradeFront sends text messages to businesses that hire us and to prospective businesses that request contact, including: pilot follow-up, onboarding and scheduling coordination, booking notices, weekly reports, and account or service notices.
Messages sent on a business's behalf. When a business hires TradeFront, we also send text messages to that business's customers on its behalf: service reminders, booking links, and appointment confirmations. Those messages go only to customers who have agreed to receive texts from that business, name the business, and say they were sent by TradeFront on its behalf. The same STOP and HELP rules below apply to them, and a STOP is honored across every business we send for.
If you give us your email address (for example, on the pilot form), we may email you the pilot terms and related follow-ups. If a business we work for gives us your email address, we may email you on that business's behalf. Every non-transactional email includes an unsubscribe link, and unsubscribing is honored at once. We do not sell or rent email lists.
Calls between you and TradeFront may be recorded for quality and service delivery; if a call is recorded, you will be told at the start. If you do not consent, you may hang up or ask to be contacted another way.
If we offer website chat or similar messaging channels, the same principles apply: conversations may be logged to respond to you and improve the service, and the data-handling rules in our Privacy Policy govern.
You agree not to misuse the website or our communication channels: no unlawful, deceptive, or abusive submissions; no attempts to disrupt, scrape, reverse-engineer, or gain unauthorized access to the site or the service; no submitting another person's information without authority.
The website, its content, and the TradeFront name and marks belong to TradeFront LLC or its licensors. You may not copy or reuse them except as permitted by law.
The website and its content are provided "as is" without warranties of any kind. Any arithmetic shown on this site is an illustration with round numbers, not a guarantee of results. To the maximum extent permitted by law, TradeFront's total liability arising out of your use of this website is limited to one hundred dollars (US $100). Paid-service liability terms are set out in the applicable service agreement.
These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law rules. Venue for disputes is Fairfield County, Connecticut (state court) or the District of Connecticut (federal court).
We may update these Terms; the effective date above reflects the latest revision. Material changes to the SMS program terms will be communicated to subscribed recipients. Questions: hello@tradefront.pro, or TradeFront LLC, 1301 Monroe Tpke, Monroe, CT 06468.