Terms of Service

Effective date: July 8, 2026 · TradeFront LLC, Monroe, Connecticut

These Terms of Service ("Terms") govern your use of the tradefront.pro website and the communications programs described below, operated by TradeFront LLC ("TradeFront," "we," "us"). By using this website, submitting a form, or opting in to our communications, you agree to these Terms. TradeFront is a business-to-business service; this website and our services are not intended for consumers or anyone under 18.

1. The service

TradeFront provides a managed front-office service for home-service businesses: 24/7 call answering and lead qualification by an AI receptionist, qualified-lead notifications delivered to the business owner by text message, and weekly performance recaps. Customers who purchase the service sign a separate written service agreement; that agreement — not this page — governs the paid service relationship. The website describes the service and lets prospective customers contact us.

2. SMS / text-message program terms

Program: TradeFront Ops & Lead Alerts. TradeFront sends text messages to subscribed business customers and to prospective customers who request contact, including: qualified-lead alerts (caller contact information, issue, urgency), weekly performance recaps and feedback requests, onboarding and scheduling coordination, and account or service notices.

3. Email communications

If you give us your email address (for example, to receive a report, calculator results, or updates), we may email you the requested content and related follow-ups. Every non-transactional email includes an unsubscribe link, and unsubscribing is honored promptly. We do not sell or rent email lists.

4. Phone calls and recording

Calls to and from TradeFront — including calls answered by our AI receptionist — may be recorded and transcribed for quality, training, and service delivery. Our AI receptionist discloses at the start of every call that the call is recorded and that the caller is speaking with an AI assistant. If you do not consent, you may hang up or ask to be contacted another way.

5. Chat and other channels

If we offer website chat or similar messaging channels, the same principles apply: conversations may be logged to respond to you and improve the service, and the data-handling rules in our Privacy Policy govern.

6. Acceptable use

You agree not to misuse the website or our communication channels: no unlawful, deceptive, or abusive submissions; no attempts to disrupt, scrape, reverse-engineer, or gain unauthorized access to the site or the service; no submitting another person's information without authority.

7. Intellectual property

The website, its content, and the TradeFront name and marks belong to TradeFront LLC or its licensors. You may not copy or reuse them except as permitted by law.

8. Disclaimers and limitation of liability

The website and its content are provided "as is" without warranties of any kind. Estimates produced by tools on this site (including the missed-call calculator) are illustrative, based on the inputs you provide and industry benchmarks, and are not a guarantee of results. To the maximum extent permitted by law, TradeFront's total liability arising out of your use of this website is limited to one hundred dollars (US $100). Paid-service liability terms are set out in the applicable service agreement.

9. Governing law

These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law rules. Venue for disputes is Fairfield County, Connecticut (state court) or the District of Connecticut (federal court).

10. Changes and contact

We may update these Terms; the effective date above reflects the latest revision. Material changes to the SMS program terms will be communicated to subscribed recipients. Questions: hello@tradefront.pro, or TradeFront LLC, 1301 Monroe Tpke, Monroe, CT 06468.